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Type
Functions and Communication
The key is to try to adapt your communication style to the natural
"language" of others.
1. When talking to Sensors:
- FIRST, briefly tell them what the conversation is about
("About the meeting… "; "About your
e-mail…");
- Give the facts and be concise
- Have specific, verifiable data to back up your ideas or
plans for action
- Share any relevant experience that you or others have
2. When talking to Intutives:
- FIRST, frame your specific data into a larger perspective
or context
- Give the background of the discussion
- Give possible interpretations - how knowledge of the
facts will affect something.
- Share any relevant theories or innovative ideas that
you are aware of
3. When talking to Thinkers:
- State the problem in terms of what are the critical
parameters, criteria and metrics
- Give objective reasons for any conclusions arrived at
- List causes and effects (pros and cons, plusses and
minuses, costs and benefits, etc.).
- Be prepared to defend why a solution is the most logical
4. When talking to Feelers:
- State the problem or solution in terms of its impact on others
- Act as a collaborator – “relate, don’t debate”
- Pay attention to body language – yours and theirs –
as they consider body language communication, too.
- Be prepared to defend how a solution promotes maximum acceptance
and ownership
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